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New York Marriott East Side, New York
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Key details
About the Hotel
525 Lexington Avenue,
New York,
New York,
United States,
10017,
New York State
New York Marriott East Side is a 4-star family-friendly hotel featuring luxurious accommodations and a fitness center. Guests can enjoy on-site dining and a lobby bar while being located near landmarks like Grand Central Station and the Chrysler Building.
Rooms & Amenities
Rooms at New York Marriott East Side feature plush featherbeds, pillow-top mattresses, and sleek marble bathrooms. All accommodations have high-speed Wi-Fi, flat-screen TVs, mini-refrigerators, and connecting options available for families. Highlights include 32-inch LG HDTVs and iPod docks in select rooms.
Dining Options
Dining options include the 525LEX Restaurant Lounge, serving American cuisine for breakfast, lunch, and dinner, and illy Cafe for coffee. The hotel offers a Concierge Lounge for complimentary continental breakfast and hors d'oeuvres on weekdays.
Leisure & Business
For leisure, the hotel features a 24-hour fitness center equipped with Star-Trac cardio machines. Business travelers will find facilities like meeting rooms and a business center spanning 18,698 square feet.
Location & Transportation
The New York City hotel is a short walk from 51st Street subway station and offers convenient access to various bus lines. Nearby attractions include Times Square, Central Park, and The Museum of Modern Art.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
“The room was impeccably clean and tidy, making for a very comfortable stay.” view full review
Excellent Service!
“The coffee bar service was excellent, with friendly staff who made sure we had everything we needed.” view full review
Impressive Bathroom!
“The bathroom was well-appointed and luxurious, providing a relaxing space after a long day.” view full review
Great Coffee Bar!
“The coffee bar had a good selection of brews, and the atmosphere was cozy and inviting.” view full review
General
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Souvenir shop
Sports & Fitness
Exercise gym
Guest Parking
Kitchen
Microwave
Services
Room service
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Business centre
Children
Cots
Babysitting/Child services
Room features
Air conditioning
In-room safe
Mini-bar
Sitting area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Sink
Self-catering
Kitchen
Microwave
Media
Flat-screen TV
Cable/ Satellite television
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
525 Lexington Avenue,
New York,
New York,
United States,
10017,
New York State
Map view
525 Lexington Avenue,
New York,
New York,
United States,
10017,
New York State
City landmarks
20 West 34th Street
Empire State Building
990 m
Square
Times Square
1.2
km
Park
Central Park
2.9
km
Landmark
Rockefeller Center
670 m
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
690 m
Park
Bryant Park
1.3
km
Park
The High Line
3.1
km
Museum
The Metropolitan Museum of Art
2.8
km
Library
New York Public Library
1.1
km
Square
Macy's
1.9
km
Museum
The Museum of Modern Art
870 m
Tower
Trump Tower
1.1
km
Theatre
Broadway
1.5
km
New York City
Manhattan Skyline
1.8
km
Museum
Madame Tussauds New York
1.7
km
Museum
American Museum of Natural History
2.9
km
Public Building
United Nations Headquarters
1.1
km
Zoo
Central Park Zoo
1.8
km
Gallery
Frick Collection
2.2
km
Library
The Morgan Library & Museum
1.2
km
Square
Herald Square
1.9
km
150 E 36th St # 158
Sniffen Court Historic District
1.1
km
Stadium
Madison Square Garden
2.6
km
Museum
Intrepid Sea
2.5
km
Square
Pulitzer Fountain
1.4
km
Nearby
Church
St. Patrick's Cathedral
470 m
405 Lexington and 42nd St.
Chrysler Building
520 m
Mall
Fifth Avenue
550 m
Midtown East
200 m
Restaurants
Spice Symphony
210 m
150 E 50th St Between Lexington & 3rd Avenue
Lexington Brass
60 m
517 Lexington Avenue
Toscana 49
80 m
143E 49st Between Lexington and third AV
525 Lex Restaurant and Lounge
60 m
525 Lexington Ave New York Marriott East Side
Barclay Bar & Grill
160 m
111 E 48th St InterContinental Barclay New York
Heartbeat at the W New York
80 m
149 E 49th St
The Stayton Room
70 m
140 E 48th St between Lexington & 3rd
Grand Central Oyster Bar & Restaurant
620 m
89 E 42nd St Lower Level
Gin Parlour
100 m
111 E 48th St
Heartbeat
80 m
541 Lexington W
Abaita
120 m
145 E 49th St
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly staff
Cramped rooms
Maintenance issues
7.0/10
Very good
Rooms
6.8
Location
8.3
Service
7.2
Dining
5.7
Guest reviews
7.0/10
based on 25 reviews
4/5
based on 2603 reviews
7.5
7.5/10 based on 108 reviews
#382 of 517 hotels in New York City based on Tripadvisor
Jeffrey
United States,
June
2024
8.2/10
Staying at this hotel was like having a bit of home in the bustling city! The rooms were decent, offering a great view from the top floor, although the noise from the AC unit outside was a bit bothersome. The location was perfect for exploring midtown and beyond, with easy access to transportation and nearby attractions. The service was top-notch, with friendly staff members across various departments, although there was a minor hiccup in finding my reservation. Dining options were satisfactory, with convenient nearby spots for breakfast. Overall, a comfortable stay with a few minor drawbacks.
Rooms
8.0
The rooms conveyed a sense of home and were equipped with 2 double beds.
Service
9.0
The service was exceptional, with attentive staff from the front desk to housekeeping.
Location
9.0
The hotel's location in midtown was ideal, just a short walk from Grand Central Station and offering easy access to explore the city.
Dining
7.0
Dining options were decent, with nearby breakfast places for a quick morning bite.
Facilities
8.0
The facilities were adequate, providing everything needed for a comfortable stay.
Harry
United States,
May
2024
7.6/10
This hotel is ideal for a stay in Manhattan! The rooms are clean and comfortable, embodying what you'd expect in a regular Marriott establishment. While slightly compact, they provide a cozy setting for a good night's sleep. The service was mixed, with some hiccups in locating reservations but salvaged by the lovely and helpful staff members. The location is perfect for exploring top attractions like Times Square and 5th Avenue, offering a mix of bustling city life and peaceful surroundings. Dining options were standard with a range of fresh pasta, but prices were a bit on the expensive side. Overall, the facilities were adequate, catering to essential needs with room for improvement.
Rooms
9.0
The rooms were clean and comfortable - just large enough for a king bed and a desk.
Service
7.0
The service had its hiccups but the staff members were lovely and willing to assist.
Location
9.0
The location is perfect for accessing all areas of Manhattan, providing a mix of city life and tranquility.
Dining
6.0
Dining options were satisfactory, though prices were a bit high.
Facilities
7.0
The basic facilities met essential needs, but there is room for enhancement.
William
United Kingdom,
May
2024
8.6/10
The hotel is in a prime location, making it easy to get around and close to major attractions like Grand Central and Central Park. The room, though small, was modern and larger than expected, perfect for our NYC package deal with Expedia. The service was exceptional, going above and beyond, especially due to the hotel's relationship with Trafalgar. The dining, although a bit tasteless, had excellent service. Overall, a well-located hotel with modern rooms and outstanding service.
Rooms
8.0
The room, though slightly small, was modern and larger than most NYC rooms. Perfect for our package deal with Expedia.
Service
9.0
The service was excellent and went beyond our expectations, especially due to the hotel's great relationship with Trafalgar.
Location
10.0
The hotel's location was superb, right in the heart of everything, close to major attractions like Grand Central, Bryant Park, and Central Park.
Dining
7.0
The dining was kind of tasteless, but the service received from all staff members was amazing.
Facilities
9.0
The hotel offered great facilities, making our stay convenient and enjoyable.
John
United States,
May
2024
6.8/10
I had a mixed experience at this hotel. The rooms were nice-sized for the area, but unfortunately, there was a strong smell of cigarette smoke in my room. The service, though accommodating, lacked clarity at check-in. The location was excellent, with plenty of entertainment options nearby, but the presence of construction workers was a bit bothersome. The dining options were limited, but I found some great nearby breakfast places. The facilities were adequate, and overall, the value for money was acceptable.
Rooms
7.0
The rooms, although small, were nice-sized for the area.
Service
6.0
The service, while accommodating, lacked clarity at check-in.
Location
8.0
The hotel's location was excellent, with lots of entertainment options within walking distance.
Dining
6.0
The dining options were limited, but there were nearby breakfast places that were good.
Facilities
7.0
The facilities were sufficient for my needs.
Ray
United Kingdom,
May
2024
7.0/10
The hotel rooms were spotless and comfortable, although the size was just OK for four of us. From the non-working AC issue to having to move rooms, there were some inconveniences. Overall, it needs some freshening up.
Rooms
7.0
My room was spotless and comfortable, perfect for our group of four. However, we encountered some issues with the AC and had to change rooms, which was a hassle. The room could definitely use some updates.
Service
9.0
The service was excellent and beyond helpful. The staff was incredibly accommodating and friendly. Although there were a few hiccups at check-in, their overall assistance was top-notch.
Location
8.0
The hotel's location was excellent, right in the heart of everything, making it convenient to get around. While the staff was nice, the rooms need updates, but the proximity to key tourist spots compensates for that.
Dining
5.0
The dining experience was kind of tasteless, and on top of that, an extra lobby fee was added to the bill. While you could order off a menu, dealing with the stampede of tourists and kids rushing around wasn't enjoyable.
Facilities
6.0
The hotel facilities were average. While they had the basic amenities, some areas felt dated and in need of enhancements. It was a decent stay but could be improved with better facilities.
Barbara
United Kingdom,
April
2024
6.6/10
I checked into a room with a city view which unfortunately ended up being a corner room right next to noisy neighbors. The layout was a bit awkward with the door entry at the extreme left side where the bed is, giving off a vibe more similar to a $60 motel room.
Rooms
5.0
The room had a city view but was cramped and felt like a budget motel room.
Service
8.0
The staff, from the front desk to behind the scenes, was accommodating and even personally came to our room to apologize for inconveniences
Location
7.0
The hotel is located in midtown Manhattan, with easy access to Times Square, 3rd/5th Avenue shops, and Central Park, but does require some updates for a better experience.
Dining
6.0
The dining options, especially at The Loeb Boathouse, were satisfactory but could use some improvement.
Facilities
7.0
The facilities were decent, but the elevator had issues getting stuck, impacting the overall experience.
Great location
Cramped rooms
Nathan
United Kingdom,
April
2024
6.0/10
The hotel offers a comfortable stay with clean rooms but could use a serious revamp. The service was a mix of quick response and rudeness, somewhat hindering the experience. The location is great for exploring NYC quickly but may lack some charm. The dining options were overpriced and hectic, especially for breakfast.
Rooms
7.0
The rooms were spotless and clean, albeit a bit compact in size.
Service
5.0
The service was a mix of quick to respond but also rude at times, affecting the overall experience.
Location
8.0
The hotel's location allows for easy exploration of major NYC landmarks within walking distance, though it may lack some local charm.
Dining
5.0
The dining experience was marred by high prices and a rushed atmosphere, particularly during breakfast service.
Facilities
6.0
The facilities need improvement and a revamp to meet modern traveler expectations.
Michael
United Kingdom,
February
2024
7.4/10
My stay at the hotel had its ups and downs. The rooms were large by NYC standards and had all the amenities you would need, but cleanliness was an issue with a faint smell like a wet dog or dirty mop in the bathroom. The service from the staff was exceptional, with everyone being incredibly kind, helpful, and understanding. The location was perfect for exploring key areas like Times Square and Central Park, but the need for updates was noticeable, especially with elevator issues. Dining options were average at best, with standard breakfast offerings and nothing particularly memorable. Overall, a mix of positives and negatives during my stay.
Rooms
7.0
The rooms were very large by NYC standards and had all the amenities you would need, although cleanliness was a concern with a slight unpleasant odor.
Service
9.0
The staff, including front desk, concierge desk, and cleaning staff, were great - kind, helpful, and understanding.
Location
8.0
The hotel's location was great for exploring Times Square, Central Park, and 5th Avenue shops, though updates are needed, evidenced by elevator problems.
Dining
6.0
Dining options were passable, with standard breakfast offerings and nothing exceptional.
Facilities
7.0
The hotel's facilities were decent, but noticeable updates are required, especially regarding the elevators.
Friendly Staff
Room Cleanliness
Douglas
United Kingdom,
December
2023
7.2/10
The hotel at Fairfield in Cambridge, Ohio, offers comfortable rooms, despite their unattractive appearance resembling a crime scene from CSI. The service was friendly and professional, with accommodating staff. The location allows for a great experience in Cambridge, although the dining experience was below expectations. Overall, a decent value for money stay.
Rooms
7.0
The rooms, though unattractive in appearance, were comfortable if a bit compact.
Service
8.0
The staff were friendly and professional, making the stay enjoyable.
Location
8.0
The hotel's location in Cambridge, Ohio, is good, offering easy access to the city.
Dining
6.0
The dining experience was average with limited options, but service was excellent.
Facilities
7.0
The facilities were basic but functional, meeting the necessary requirements.
Nigel
United Kingdom,
November
2023
7.0/10
The hotel offers quiet and the perfect size rooms for one or two people, but they need complete renovation. The service was warm and accommodating overall, although there were instances of slamming doors during housekeeping. The location was excellent for accessing major attractions but was negatively impacted by construction noise nearby. The dining options were overpriced for what was offered. However, the facilities were satisfactory and well-maintained.
Rooms
7.0
The rooms, although in need of renovation, were quiet and the perfect size for one or two people.
Service
8.0
The service was warm and accommodating, with some minor disturbance from slamming doors during housekeeping.
Location
8.0
The hotel's location was excellent for accessing major attractions, although there was some noise from nearby construction.
Dining
5.0
The dining experience was extremely overpriced for the limited options available.
Facilities
7.0
The facilities were satisfactory and well-maintained.
Gary
United Kingdom,
October
2023
7.4/10
My stay at the hotel was overall satisfying. The room was adequate for our needs, although not very spacious. The location was convenient as it was walking distance to many attractions, but the elevator had some issues during my stay.
Rooms
7.0
The room was comfortable and met our needs.
Service
8.0
The service, especially from the front desk, was friendly and professional.
Location
9.0
The hotel's location in midtown is great, close to many sites and Grand Central Station.
Dining
7.0
I didn't dine at the hotel much, but the complimentary breakfast for elite members was a nice touch.
Facilities
6.0
The facilities were decent, but there were some issues with the elevator during my stay.
convenient location
elevator issues
Martin
United Kingdom,
October
2023
7.6/10
My stay at the hotel was a mix of surprises. The rooms, despite my request for a high floor, were larger than expected for a NYC hotel, but unfortunately extremely old with tiny and outdated TVs. It was disappointing that there were no USB charging ports or even adapters available until late in the afternoon.
Rooms
5.0
The rooms were larger than expected but extremely old with outdated TVs. Lack of USB charging ports was a downside.
Service
9.0
The service from bell captains, particularly Albert, Mariam, & Harriet, was a joy. They were very helpful in arranging theater tickets.
Location
10.0
The location was excellent, close to Times Square and the subway. A beautiful area for exploring midtown.
Dining
7.0
I had a meal in the hotel, which was recommended by the desk clerk and the service was top-notch. However, the products were typical.
Facilities
7.0
The facilities were satisfactory during my stay.
Frank
United Kingdom,
October
2023
5.2/10
The hotel had a rush clean, but the room was a little cold and could be more luxurious for the price. The Marriott status usually upgrades us to higher floors, which was missed this time. The service was unsatisfactory, with rude behavior and denial of access. The location is its main upside, close to major NYC landmarks and subway access. The dining options were overpriced and limited, catering mostly to tourists. However, the hotel provides easy access to various places in the city.
Rooms
6.0
The room felt a bit cold and could be more luxurious given the price paid.
Service
5.0
The service was extremely rude and unwelcoming, especially when it came to granting access and handling requests.
Location
8.0
The location is the main upside of this hotel, being within walking distance of major NYC landmarks and close to a subway station.
Dining
5.0
The dining experience was extremely overpriced for the limited options available, mainly tailored to tourists.
Facilities
5.0
The hotel provides basic facilities, but nothing outstanding compared to the price paid.
Great location
Rude service
Alan
United Kingdom,
October
2023
5.0/10
My stay at the hotel was a mixed experience. The high-floor room we got was great due to my Marriott status and the convenient location near various attractions. However, the cigarette smoke smell was a major letdown, and the interaction with the staff left much to be desired.
Rooms
5.0
Our high-floor room was spacious and comfortable, but the cigarette smoke smell was unpleasant.
Service
5.0
The staff interaction was disappointing, especially when denied access despite our supposed connection with the hotel. Service behind the scenes and at the restaurants was slow.
Location
7.0
The location was convenient for accessing the subway and nearby attractions, but the surrounding areas felt sketchy.
Dining
5.0
The dining options were overpriced for the quality offered, especially the buffet. The crepes were a letdown.
Facilities
6.0
The hotel facilities were average; nothing particularly outstanding stood out.
Convenient Location
Cigarette Smoke Smell
Jimmy
United Kingdom,
October
2023
6.8/10
I had a mixed experience at this hotel. The rooms were spacious and had two double beds and a sofa bed in a separate area, which was nice. However, the decor was outdated and looked like it belonged in an episode of CSI, all taped up. Booking through Expedia as part of a package deal was convenient, and the accumulation of free NYC attraction tickets with the room was a bonus.
Rooms
7.0
The rooms were spacious and had two double beds and a sofa bed in a separate area, which was nice.
Service
6.0
The staff went above and beyond, personally coming to our room to apologize and even opening our wine for us. However, there were issues behind the scenes and at the restaurants that affected the overall experience.
Location
8.0
The hotel is located in midtown Manhattan, close to the metro, theaters, restaurants, bars, shopping streets, and Times Square. Despite the convenience, the area could use some sprucing up to match the rates they charge.
Dining
7.0
The dining options had a nice variety, but there were some issues with service, particularly in the afternoon. The front desk and concierge desk were helpful, though.
Facilities
6.0
The facilities were adequate, but there were some maintenance issues like the elevator getting stuck on the third floor. Overall, there is room for improvement.